Structured Workflows
Build reusable workflows that standardise operational activities across the IT department.
Workflow
The IT Operations Workflow Engine
Workflow is a next-generation IT Operations Workflow Engine designed to bridge the gap between IT Service Management and the execution of operational work.
Rather than replacing existing ITSM platforms, Workflow complements them by providing structured, repeatable workflows that guide engineers through every stage of an operational task, ensuring work is carried out consistently, safely and with a complete audit trail.
Development Roadmap
Current application delivery status
Version
0.1
Early Development
Foundation
- Flask application
- Production hosting
- HTTPS
- Reverse proxy
- Application framework
Current Development
- Workflow engine
- Workflow templates
- Parent / Child task model
- Operational dashboard
Planned
- Runbook library
- Workflow designer
- Halo integration
- REST API
- Reporting
- Notifications
- Role-based security
Our Vision
Traditional ITSM platforms excel at governing work through approvals, risk assessments and change records.
Workflow focuses on what happens after approval.
Its purpose is to help IT teams execute work in a structured and repeatable way by combining workflow automation, task management, operational runbooks and reusable templates into a single platform.
Whether performing a server upgrade, implementing a firewall change, renewing certificates or onboarding a new employee, Workflow provides a consistent framework that ensures every step is completed correctly and documented appropriately.
Planned Capabilities
Core platform areas intended to support repeatable operational execution.
Parent & Child Task Management
Break complex activities into manageable tasks, each with its own owner, notes, evidence, attachments and completion history.
Workflow Templates
Create reusable templates for common operational activities.
Operational Runbooks
Capture proven procedures once and reuse them whenever similar work is required.
Evidence & Audit Trail
Record implementation notes, screenshots, logs and supporting evidence against individual tasks, providing complete operational traceability.
ITSM Integration
Designed to integrate with ITSM platforms such as Halo while Workflow manages operational execution.
Workflow Templates
Example operational domains intended for reusable templates.
Microsoft 365
Active Directory
Intune
Windows Server
SQL Server
Networking
Firewall Changes
DNS
Certificate Renewals
Application Deployment
Joiners
Leavers
Major Incident
Disaster Recovery
Maintenance Windows
Guiding Principles
Product design principles for operational clarity and control.
Consistency
Every engineer follows the same proven process.
Visibility
Operational progress is always visible.
Accountability
Every task has an owner and complete history.
Reusability
Operational knowledge becomes reusable organisational knowledge.
Mission Statement
Workflow transforms operational knowledge into structured, repeatable workflows that enable IT teams to plan, execute and document work consistently, safely and efficiently.